FAQs
Shipping & Return Policy
We offer free shipping on orders over $100. Orders are processed within 48 hours (Monday-Friday) after receiving your confirmation email. Expected delivery within 3-7 days.
You can return all products within 15 days of purchase if the item is in its original condition with original packaging. Beauty and pantry products are final sale. You can choose between a full refund or exchange. We will refund the full order amount excluding the shipping costs for the return. Please fill out return/exchange form down below. Give our team 48 hours to approve after submitting the form. Once approved you can ship the product to….
Start a Return
Do you have a physical store?
At this time Château Désir is completely online. However, you can shop in person at the next pop-up market in Brooklyn, NY.